top of page
FAQ
The consignment fee for selling launchers on AR Tactical is 13.25%.
The build time for custom builds varies based on parts sourcing and availability, but our goal is to complete builds within 5 days.
Our goal is to complete repairs within 5 days, depending on the issues and parts required. Most repairs are completed within 2-3 days after receiving the marker.
Some products may include a separate manufacturer warranty. Manufacturer warranty coverage and decisions are subject to the manufacturer’s terms. AR Tactical’s own return and defect-reporting terms still apply.
Start with bore size. That matters most. If the projectile is too small, you can get blow-by and weak performance. If it is too large, it may not feed or fire correctly. Match the bore first, then choose the weight and material that fit your setup.
JOULES™ uses Iron-Infused Reinforced Nylon — versatile, available in multiple weights and bores. HAMMER JOULES™ uses a PP-Coated Steel Core — two options (5g for speed, 10g for heavy impact). If you're new, start with JOULES™.
Choose weight based on your goal. Lighter projectiles, around 5–6g, usually give more speed and a flatter path. Heavier options, around 8–10g, give more momentum and hold energy better downrange. If you want a safe starting point, use the Trial Pack.
No. Bore fit matters. A projectile that's too small causes air blow-by and inconsistent performance. Too large and it won't feed or fire correctly. Always match bore size first, then choose weight and material.
The AR Tactical JOULES™ Trial Pack ($12) includes assorted projectiles so you can test fit and performance in your setup before buying full packs. It's the recommended starting point for any new customer or new launcher configuration.
Inspect your order immediately after delivery. Air guns are final sale. For eligible less-lethal launchers, paintball markers, and other air-powered launchers, any suspected manufacturing defect must be reported within 48 hours of confirmed carrier delivery. A timely claim does not automatically guarantee a refund; AR Tactical may troubleshoot, provide parts, repair or replace the item, assist with manufacturer warranty service, issue store credit, or refund where appropriate or required by law.
Shipping times vary by location and order size. We work to get orders out as quickly as possible, and you will get tracking when your order ships. If anything delays your order, check your email and reach out if you need help.
Air guns are final sale. Eligible less-lethal launchers, paintball markers, and other air-powered launchers must have suspected manufacturing defects reported within 48 hours of confirmed delivery. A timely defect claim does not automatically mean an exchange or refund; AR Tactical will determine the appropriate remedy after review.
You can pay with a credit card or PayPal. Those are the payment methods we accept. Pick the one that works best for you!
International shipping is available only where destination, carrier service, product restrictions, customs/import rules, and applicable law allow. Availability, cost, and delivery time vary by destination.
Inspect your order as soon as it arrives and contact us immediately if there is a problem. Air guns are final sale. Suspected manufacturing defects on eligible less-lethal launchers, paintball markers, and other air-powered launchers must be reported within 48 hours of confirmed delivery.
Air guns are final sale. Eligible less-lethal launchers, paintball markers, and other air-powered launchers have a 48-hour defect-reporting window from confirmed delivery. After that period, returns or refunds are not accepted except where required by law or an applicable manufacturer warranty.
Once your order ships, we’ll email you the tracking details. Be sure to check your inbox!
Yes. You can request a custom build or modification. We specialize in custom 3D prints and remixing models, so custom work is part of what we do. Tell us what you want, and we will let you know what is possible.
Give us as much detail as you can. Tell us what platform you have, what you want changed, and how you plan to use it. The more info you share up front, the better we can build it right!
Laws vary by location, and you are responsible for making sure your purchase is legal where you live. Always check your local and state rules before ordering. If you are not sure, check first.
Yes. You can order custom 3D-printed parts from us. We specialize in custom 3D prints and remixing past, present, and future models. Tell us what you need, and we will take it from there.
If you need to change an order, contact us right away. We’ll do our best to help, but once an order is packed or shipped, changes may no longer be possible.
bottom of page
